Shipping & Delivery

Thank you for visiting and shopping at www.federalaircond.com.my .

Following are the terms and conditions that constitute our Shipping & Delivery Policy. 

Shipment Processing Time 

All orders are processed within 2 - 3 working days. Orders are not shipped or delivered on Sunday or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Own Collection Option: 

Item can be Picked-Up by your own at our

HQ: Lot 139, Block H, Jalan Kem, Taman Kem, 42000 Port Klang, Selangor Darul Ehsan. 

Damages 

If you received your order damaged, you may reach us at cs@federalaircond.com.my with your order reference number. 

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Returns & Refunds policy provides detailed information about procedures for returning your order.