Thank you for visiting and shopping at www.federalaircond.com.my .
Following are the terms and conditions that constitute our Shipping & Delivery Policy.
Shipment Processing Time
All orders are processed within 2 - 3 working days. Orders are not shipped or delivered on Sunday or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Own Collection Option:
Item can be Picked-Up by your own at our
HQ: Lot 139, Block H, Jalan Kem, Taman Kem, 42000 Port Klang, Selangor Darul Ehsan.
If you received your order damaged, you may reach us at firstname.lastname@example.org with your order reference number.
Please save all packaging materials and damaged goods before filing a claim.
Our Returns & Refunds policy provides detailed information about procedures for returning your order.